Century Inc. offers 24 hour dispatch services with the latest in computer, paging, 2 Way radio and cellular equipment.
Using the latest in computer technology, Tracker Management Systems enables us to dispatch and track all service calls received.
Using the latest technology in 2 way messaging, all calls are dispatched by text, thus allowing our drivers to view the call information as it was taken.
Many customers now dispatch calls to us directly via the internet, eliminating even more errors caused from faulty communication. The internet dispatch works directly with our Tracker software.
Cellular phones are provided for all drivers should the need arise to contact a customer directly, or if he/she is out of town and needs additional information. This alone increases customer service, keeping the customer up to date, and eliminating possible miscommunications. We provide 3 shifts to ensure your request is answered and handled in the most professional manner possible.
Our customer service representatives are the best in the industry.
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